General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase agreement is concluded with MINDERIO GmbH.

The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the products contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.

We will accept your offer within two days by

• we will submit a declaration of acceptance in a separate email or
• The payment transaction may be processed by our service provider or the selected payment service provider. The processing time of the payment transaction depends on the selected payment method (see "Payment").

The alternative that is relevant for you depends on which of the listed events occurs first.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German

We save the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in your customer login.

4. Subject of the contract

4.1 Product description

The validity of the respective product description as an essential part of the contract is noted.

4.2 Product Images

Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you have any questions, please contact us.

Due to individual screen configurations (e.g., resolution and brightness), slight deviations between the displayed and the actual images may occur. Product colors possible.

At wood products Natural variations in grain, structure and color of the wood are possible.

5. Delivery conditions

5.1 Shipping costs

The Standard shipping Shipping is free for orders over €110 including VAT.

5.2 Delivery options

We ship the products to the delivery address specified during the ordering process.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

6. Payment

6.1 Prices

The prices valid at the time of ordering apply. These are total prices and include statutory VAT.

6.2 Due date and default of payment

The price is due upon conclusion of the contract, unless a later date is specified in the following payment terms.

In the event of late payment, we reserve the right to charge you a fee of €1.50 per reminder for the second and each subsequent reminder. You retain the right to prove that the actual damage incurred was less. This does not affect any further claims we may have.

6.3 Payment methods

The following payment methods are generally available in our shop.

credit card
During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will find further information with the respective payment option and during the order process.

Purchase on account via Klarna
The invoice amount is due after shipment of the goods and receipt of the invoice. Payment by invoice is only available to consumers.

Klarna may offer registered Klarna customers, selected according to its own criteria, additional payment options within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods will affect your legal relationship with Klarna. You can find more information about this in your Klarna account.

Installment purchase via Klarna
You can pay the invoice amount in up to 36 monthly installments. A deposit may be required for some orders. Payment due dates are determined by Klarna's payment plan. Klarna's installment payment option is only available to consumers.

Klarna may offer registered Klarna customers selected according to its own criteria additional payment options in their customer account (e.g., interest-free installment plans). However, we have no influence on the offering of these options; any further individually offered payment options will affect your legal relationship with Klarna. You can find more information about this in your Klarna account.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.

PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods govern your legal relationship with PayPal. You can find more information about this in your PayPal account.

7. Retention of title

The product remains our property until full payment is received.

8. Transport damage

If goods are delivered with obvious transport damage, please report such damage to the delivery driver immediately and contact us without delay. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.

9. Warranty and Guarantees

9.1 Warranty Law

The statutory warranty rights apply.

9.2 Guarantees and Customer Service

Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.

Customer Service: You can reach our customer service for questions, complaints, and issues via email at hello@minderio.com or through our contact form. We will respond to your inquiry as quickly as possible.

10. Liability

We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.

• in case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty,
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.

11. Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual clauses of these terms and conditions be wholly or partially invalid, the remainder of the contract shall remain in effect. Insofar as individual clauses are invalid, the content of the contract shall be governed by the applicable statutory provisions.